Refund policy

All sales are final.

Every item we sell is authentic, team-issued surplus acquired directly from college athletic departments. Because our inventory is limited and many pieces are one of a kind, we do not accept returns or exchanges, and we do not offer refunds or store credit once an order is placed.

Before You Buy: Each listing includes the item's size, details, and condition, with photos of the actual piece you'll receive. Team-issued gear was made for athletes, so sizing and fit may differ from standard retail apparel, and some items may show signs of use, which we note in the listing. Please review each listing carefully and contact us with any questions before purchasing.

Order Issues: If you receive the wrong item or your order arrives damaged in transit, email us at khellmann@alumnisupplyco.com within 7 days of delivery with your order number and photos. We'll make it right.

Cancellations: Orders cannot be canceled or changed once placed.

Questions: Contact us at khellmann@alumnisupplyco.com.